Service
Evidence Organisation
Most fraud cases do not fail for lack of evidence — they stall because the evidence is scattered across phones, inboxes, chat apps, and bank portals with no order to it. A reviewer who cannot follow your story quickly may set the file aside, ask for the same documents twice, or miss the detail that matters.
Evidence organisation is the careful, unglamorous work of fixing that: cataloguing what you hold, placing it on a verified timeline, identifying what is missing, and packaging it in a structure that the people who decide your dispute or investigate your report can navigate without guesswork.
What you receive
- A complete inventory of your evidence, with each item labelled, dated, and referenced
- A chronological case timeline that links every event to the documents supporting it
- A gap analysis identifying missing records and practical guidance on how to obtain them
- Preservation guidance so originals, metadata, and chat histories are not lost or altered
- A structured export of the organised file, formatted for submission to banks, lawyers, or police
Who it is for
- Fraud victims whose evidence is spread across screenshots, emails, chats, and statements
- People preparing a bank dispute, police report, or regulator complaint who need their records in submission-ready order
- Clients working with a lawyer who want the factual record organised before paid legal hours begin
- Businesses that need an internal incident documented consistently for insurers, auditors, or investigators
Process
How this service works
Free initial assessment
We review what happened and what material you hold, then tell you honestly whether organisation work would add value. If your file is already in usable shape, we say so.
Secure collection
You share copies of your records through a verified channel, with our guidance on exporting chats, statements, and receipts safely. We never ask for passwords, seed phrases, one-time codes, or full card numbers.
Cataloguing and timeline construction
Each item is logged, labelled, and placed on a chronological timeline. We cross-reference documents against events, flag inconsistencies to clarify with you, and record where each item came from.
Gap analysis and structured export
You receive the organised case file, an index, a written gap analysis, and guidance on preserving originals — packaged so it can be handed to your bank, lawyer, or police force as it stands.
Honest limitations
- An organised case file improves clarity and usability; it does not guarantee that a dispute, complaint, or investigation will succeed, and no service can promise fund recovery.
- We work with the records you can lawfully provide. We cannot compel banks, platforms, or other parties to release documents, though we can identify what to request and from whom.
- We organise and document evidence — we do not certify its authenticity, provide legal advice, or act as an expert witness. Where formal legal input is needed, we recommend an independent lawyer.
In Canada
Where to report and complain in Canada
The official routes for someone who lives in Canada. Report quickly, and keep the file numbers you are given — every one of these bodies works from the evidence you hold.
Your local police
Report the fraud to your local police service — or to the RCMP where it polices your area — and ask for a file or occurrence number. Banks and exchanges often ask for it, and it belongs at the front of your evidence.
Canadian Anti-Fraud Centre
Report it to the Canadian Anti-Fraud Centre as well, online or by telephone on 1-888-495-8501. The CAFC asks for reports even from people who have already gone to the police, and from witnesses as well as victims, because it is how patterns across Canada are found.
Your bank or card issuer — straight away
Use the number on the back of your card or on your bank's own website, never one given to you by the person or site involved. Ask the bank to stop further payments and to try to recall or dispute the money, and make a formal complaint. Note the date you complained: it starts the clock for the next step.
If your bank says no: OBSI
The Ombudsman for Banking Services and Investments is the free, independent complaints body that every federally regulated bank in Canada must belong to. You can take your complaint to OBSI once 56 days have passed since you first complained to the bank, or sooner if the bank has already given you its final response. Once you have that final response in writing, you have 180 calendar days. Credit unions and caisses populaires are regulated by their province and have their own routes — ask yours which applies.
General information from each body's published guidance, not advice on Canadian law. Confirm deadlines with the body concerned.
FAQ
Questions about evidence organisation
Related services
Start here
Start with a free, confidential consultation.
Tell us what happened. We will review the information and explain whether our services are relevant — and, if you choose to proceed, exactly what any investigation would involve and cost.