Service
Fraud Investigation Report
When fraud unfolds across weeks of messages, several websites, and multiple payments, the full picture is hard for anyone to see — including the bank, police officer, or lawyer you eventually ask for help. A fraud investigation report turns that scattered history into a single, organised document.
We reconstruct what happened from your evidence and from publicly available information, and we present it in a format designed to be read and acted on by the institutions that hold real powers. The report is documentation, not a recovery action: its value is in making your case clear, complete, and usable.
What you receive
- A reconstructed timeline of the incident, from first contact to the present, with each event tied to its supporting evidence
- Documentation of the entities involved: websites, company names, registration details, contact identities, and accounts, based on your evidence and public records
- A payment-flow analysis describing each transfer you made, the channel used, and where the funds went as far as available information allows
- A section of open questions — the facts we could not verify and the gaps a bank, regulator, or investigator may wish to pursue
- Suggested next steps mapped to the appropriate channels, such as your bank, card issuer, police, or national regulator
Who it is for
- Victims preparing to report a scam to police or a regulator and wanting a coherent account of events to submit
- People whose bank or card issuer has asked for a clearer explanation of what happened before considering a dispute
- Individuals or families untangling a long-running scam involving many messages, platforms, and payments
- Lawyers or advisers who need the factual background of a client's case organised before taking it further
Process
How this service works
Free initial assessment
We start with a no-cost review of your case to confirm a report would genuinely add value. If it would not, we tell you and suggest where to go instead.
Written scope and quote
If a report makes sense, you receive a defined scope and a fixed quote in writing before any paid work begins. We never charge a percentage of any recovered amount.
Evidence review and research
An analyst works through your messages, receipts, and records, cross-references publicly available information about the entities involved, and documents each finding with its source.
Report delivery and walkthrough
You receive the finished report and a plain-language walkthrough of what it contains, what remains unverified, and which channels the suggested next steps point to.
Honest limitations
- The report is documentation. It does not recover funds, reverse transactions, freeze accounts, or compel anyone to act, and no outcome from using it can be promised.
- Findings rely on the evidence you provide and on publicly available information; some facts about the people behind a scam may be impossible to establish from either.
- Whether a bank, regulator, or police force acts on the report is entirely their decision — where formal action is needed, those bodies and an independent lawyer are the right channels.
In Canada
Where to report and complain in Canada
The official routes for someone who lives in Canada. Report quickly, and keep the file numbers you are given — every one of these bodies works from the evidence you hold.
Your local police
Report the fraud to your local police service — or to the RCMP where it polices your area — and ask for a file or occurrence number. Banks and exchanges often ask for it, and it belongs at the front of your evidence.
Canadian Anti-Fraud Centre
Report it to the Canadian Anti-Fraud Centre as well, online or by telephone on 1-888-495-8501. The CAFC asks for reports even from people who have already gone to the police, and from witnesses as well as victims, because it is how patterns across Canada are found.
Your bank or card issuer — straight away
Use the number on the back of your card or on your bank's own website, never one given to you by the person or site involved. Ask the bank to stop further payments and to try to recall or dispute the money, and make a formal complaint. Note the date you complained: it starts the clock for the next step.
If your bank says no: OBSI
The Ombudsman for Banking Services and Investments is the free, independent complaints body that every federally regulated bank in Canada must belong to. You can take your complaint to OBSI once 56 days have passed since you first complained to the bank, or sooner if the bank has already given you its final response. Once you have that final response in writing, you have 180 calendar days. Credit unions and caisses populaires are regulated by their province and have their own routes — ask yours which applies.
General information from each body's published guidance, not advice on Canadian law. Confirm deadlines with the body concerned.
FAQ
Questions about fraud investigation report
Related services
Start here
Start with a free, confidential consultation.
Tell us what happened. We will review the information and explain whether our services are relevant — and, if you choose to proceed, exactly what any investigation would involve and cost.